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Frequently Asked Questions
Here are the questions we are asked frequently being asked.
Still got questions? Contact us >
What is estimated shipping for my product?The standard shipping is FedEx Ground 5-7 business days delivery. Please call or email us to arrange for faster shipping.
What is the returns and exchanges policy?We accept return or exchange only if the equipment is defective. Please contact us by phone or email to request a RMA numbe for exchange, return and refund.
How can I track my order?Once the order process through phone or online. We will send out a tracking number on the same day to your email. You can track the shipment by the tracking number or link we we send you.
How can I register my product?Please goto the "Regrister" page to register your product for warranty.
How do I know if my product has been registered?We will confirm your registration by email within 24 hours.
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